Key Takeaways
- Black TikTok creator Elayssanndria accused Texas Roadhouse of racially profiling her family after a manager questioned them about drinking before they ordered alcohol and an employee asked them to leave.
- Elayssanndria denied that anyone was intoxicated and said the general manager and corporate office later apologized, with the restaurant providing their food and corporate offering coupons.
- Texas Roadhouse has not publicly addressed the profiling allegation, which lacks independent verification, after previously rejecting separate viral food-tampering claims as “completely unfounded.”
A racial profiling allegation against Texas Roadhouse is getting renewed attention months after a Black content creator said her family was questioned about ordering alcohol and ultimately asked to leave. TikTok creator Elayssandria described the encounter as “very inappropriate,” alleging that an area manager singled out the group despite no one being intoxicated.
OK! Magazine reports that the family’s visit began like any other dinner. A server identified as Abby greeted the group and brought water after family members mentioned they had spent time at a pool. Trouble allegedly began when they changed their minds and decided to order alcoholic beverages with their meals.
Elayssanndria said an area manager named Emma approached the table and began questioning the group about drinking at the pool. The creator believed the manager had made an assumption about her family before anyone ordered alcohol.
“She just judged me—she, like, profiled me when I first came here,” Elayssanndria said in her TikTok video. “All I asked her for was some water.”
When the family challenged the questioning, Elayssanndria said the manager failed to offer a clear explanation. The confrontation escalated until an employee told the group, “I’m gonna ask you to leave.” Another family member expressed disbelief over the encounter, saying, “We just never had anything like this happen ever in life.”
Elayssanndria also questioned whether other customers ordering drinks faced the same scrutiny.
After the video began circulating, Elayssanndria pushed back against suggestions that the restaurant may have believed her family was already intoxicated.
“No one had been drinking anything other than water by the pool, maybe a spritzer,” she said. She also clarified that the family chose to leave rather than being physically removed from the restaurant.
Elayssanndria said the restaurant’s general manager later apologized, made sure the family received its food and invited them to return. Texas Roadhouse’s corporate office also reportedly apologized and provided several coupons after she contacted the company.
The chain has not issued a public statement addressing the racial profiling allegation, which has not been independently verified.
The incident arrives amid a string of viral controversies forcing Texas Roadhouse to defend its treatment of customers. In October, Illinois customer Kenneth Card claimed he received a cheaper sirloin instead of the filet mignon he ordered during three separate visits.
The chain confirmed one incorrect order but said it could not verify a repeated problem. “When Mr. Card brought this to our attention, it was made right by our team,” a spokesperson said.
The chain called the accusation “completely unfounded,” found “no credible evidence of food tampering,” and hired an outside firm to investigate.
No employee, location, or verified incident was publicly linked to the claim, which one person who amplified it later called a hoax.
